I build customer-first products that drive real growth.

I focus on the details that make the biggest difference—whether it’s improving conversion, increasing retention, or scaling platforms to $1B+.

With deep expertise in subscriptions, commerce, and growth strategy, I help companies unlock value at the intersection of payments, churn, and platforms, driving results that move the needle.

Resume.

Previous Companies

Portfolio

  • AI brain connecting to payment cards

    Predictive ML Model for Payment Failures

    Owned product strategy to reduce payment failure-driven churn globally. Led AI/ML innovation to shift from reactive recovery to proactive prevention.
    | Lead Involuntary Churn PM @ HBO Max, 2025

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  • Image of a leaky churn bucket losing subscribers

    Payment Retry Experimentation Engine

    Diagnose a failing system and architect a scalable, experimentation-driven solution to improve payment recovery
    | Lead Involuntary Churn PM @ HBO Max, 2024

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  • PS5 pre-order lineup

    PS5 Pre-Order Launch

    Design pre-order platform for launch of PS5—PlayStation’s most significant hardware release in nearly a decade.
    | Lead Product Manager, Deloitte Digital Commerce Team @ Sony Interactive Entertainment, 2020

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  • PlayStation Direct 0 → 1 Launch

    Owned end-to-end product strategy and launch for PlayStation Direct—the company’s first direct-to-consumer (DTC) channel for physical hardware and accessories.
    | Lead Product Manager, Deloitte Digital Commerce Team @ Sony Interactive Entertainment, 2019

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